Our Commitment
Via Experiencias collects certain data and information about our users (“You”) in order to develop and improve various features and functions of any Via Experiencias operated website (“Site”). Personal information includes, but is not limited to, your first and last name, citizenship, travel interests, and your email address (“Personal Information”). User data includes, but is not limited to, your browser type, device, IP address, and session statistics (“User Data”).
Via Experiencias is committed to respecting your privacy and recognizes your need for appropriate protection and management of any Personal Information You share with us. Via Experiencias established this privacy policy (“Privacy Policy”) so that You can understand the care with which Via Experiencias will treat your Personal Information, including how we collect, share, store, and utilize data.
How We Collect User Data
Use of Cookies
If you are browsing our Site, you are anonymous to us, but we will still collect User Data, like browser type, device, and IP address, during your session through web analytics services to monitor site usage tracking. This User Data is collected for all Via Experiencias visitors, is non-personally identifiable, and is used to manage, monitor, and track usage to improve our website’s services. Once this data is collected, it is stored in our web analytics services indefinitely or until we deem it necessary to delete.
If you reside in the European Union, a Cookies Acceptance Banner will appear each time you visit our Site. By closing this banner, scrolling this page, clicking a link, or continuing to browse otherwise, you agree and consent to our use of cookies, unless you manually disable Cookies in your browser.
If you voluntarily sign up for a MyVia Experiencias account and provide Via Experiencias with Personal Information, when you are logged in we store certain User Data from your session using cookies to make higher quality travel recommendations based on your interests. To delete your MyVia Experiencias account and all associated data that is personally identifiable, please contact info@viaexperiencias.es
If you voluntarily provide Personal Information to us through any forms, tools, or services on our Site, you will no longer be anonymous to us. Your User Data and Personal Information will be collected and stored in our database as specified below. To delete the Personal Information you’ve voluntarily shared with us via any form, tool, or service on our Site or withdraw your consent, please contact info@viaexperiencias.es
Disclosure of User Data
Via Experiencias may share aggregated Site usage information gathered from Cookies or other services in a non-personally identifiable manner with partners and other third parties in order to create more efficient, targeted advertising, products, and services. We promise this User Data will be non-personally identifiable, unless specified below.
How We Collect, Utilize, & Share Users’ Personal Information
Except as otherwise stated in this privacy policy, Via Experiencias will not disclose Personal Information collected through our Site to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Via Experiencias, whether or not a response is required by applicable law; (2) to enforce the Via Experiencias Terms of Service or to protect our rights; or (3) to protect the safety of members of the public and users of Via Experiencias .
Online Advisor Tool
If you voluntarily use the Via Experiencias Online Advisor Tool, your Personal Information will be collected and stored in our database, and reviewed by our Online Advisors to answer your inquiry. Each one of the program matches our Online Advisors send to you are connected to outside organizations or institutions (“Providers”), so your contact information will be shared with these selected Providers so they can provide you with details about the opportunities that fit your interests. By checking the box before the “Submit” button on this form (“Consent Checkbox”), you willingly give Via Experiencias consent to share your Personal Information with the Providers we deem fit your travel interests best. We will not share your Personal Information with Providers unless we identify that they accurately match the interests you express to us in the form. After it is shared with the Provider, we are not responsible for the use, storage, and sharing of your Personal Information. You must contact the Provider directly to withdraw your consent and request to have your Personal Information forgotten. If you wish to delete your Personal Information from our database or withdraw your consent, please contact info@viaexperiencias.es
If you voluntarily submit any Personal Information through a Provider Inquiry Form on our Site, the content of your inquiry will be shared with the associated Provider directly so they can follow up with you to provide detailed information and answer your questions. After it is shared with the Provider, we are not responsible for the use, storage, and sharing of your Personal Information. You must contact the Provider directly to withdraw your consent and request to have your Personal Information forgotten. Your Personal Information will also be stored in our database for the Provider to review in their Administrative Account. By checking the Consent Checkbox on a Provider Inquiry Form, you willingly give Via Experiencias consent to collect your Personal Information, share it with the Provider, and store it until the Provider deems it necessary to delete. We will not share the Personal Information you submit through a Provider Inquiry Form with any Providers, entities, or individuals outside of the intended Provider associated with the inquiry form. If you wish to delete your Personal Information from our database or withdraw your consent, please contact info@viaexperiencias.es
Note: Via Experiencias is not liable or responsible for any communications between Providers and You following the submission of an Online Advisor Inquiry or Provider Inquiry Form on our Site.
MyVia Experiencias Tool
If you voluntarily create a MyVia Experiencias Account on our Site, your Personal Information will be collected and stored in our database indefinitely, unless we deem it necessary to delete your account. By checking the Consent Checkbox, you willingly give Via Experiencias consent to collect and store your Personal Information, and share it with our internal team in order to provide you with more accurate recommendations or improve our services. We will not share the Personal Information associated with your MyVia Experiencias Account directly to any third parties or outside entities, unless you provide us with written consent via email to do so or you use the Online Advisor Tool within your MyVia Experiencias Account. If you wish to delete your MyVia Experiencias Account from our database or withdraw your consent, please contact info@viaexperiencias.es
Program Reviews
Via Experiencias Program Reviews were created to provide users with access to honest first hand experience(s) and information about the international programs and Providers found on Via Experiencias.
If you voluntarily submit any Personal Information through a Program Review Form on our Site, the content of your review will be stored in our database, reviewed by our internal team, and publicly published to the appropriate Program Listing associated with your review. The content of the Public review (excluding your email address) will also be stored in our database and available for the Provider to review and respond to through their Administrative Account. By checking the Consent Checkbox on a Program Review Form, you willingly give Via Experiencias consent to collect your Personal Information, publish it on our Site, share it with our sister websites (if applicable), and store it until we deem it is necessary to delete it. We will not share the Personal Information you submit through the Reviews Form with any other third parties or outside entities, unless you provide us with written consent via email to do so. If you wish to delete your Personal Information from our database as well as our sister
Forms
The Forms were created to provide users with a deeper look at what life abroad on a particular program looks and feels like from real participants, and also as a way for Providers to diversify the content hosted on their profile on viaexperiencias.es.
If you voluntarily submit any Personal Information through the forms on our Site, the content of your interview will be stored in our database, reviewed by our internal team, and publicly published to the appropriate Program Listing associated with your interview. By checking the Consent Checkbox on the Alumni Interview Form, you willingly give Via Experiencias consent to collect your Personal Information, publish it on our Site, and store it until we deem it is necessary to delete it. We will not share the Personal Information you submit through the Forms with any third parties or outside entities, except the Provider associated with the Alumni Interview Form if necessary. If you wish to delete your Personal Information from our database, remove your published Alumni Interview, or withdraw your consent, please contact info@viaexperiencias.es
Contact Us Form
If you voluntarily submit any Personal Information through the Contact Us Form on our Site, the content of your inquiry will be shared with relevant Via Experiencias team members directly so they can follow up with you to provide detailed information and answer your questions. By checking the Consent Checkbox on a Contact Us Form, you willingly give Via Experiencias consent to collect your Personal Information and share it with our internal team. We will not share the Personal Information you submit through the Contact Us Form with any third parties or outside entities, unless you provide us with written consent via email to do so. The Personal Information you submit is not stored in our database.
If you have any questions about how your Personal Information is collected or shared, please contact info@viaexperiencias.es
How We Safely Store User Data & Personal Information
We use industry standard measures to protect all information that is stored on our servers and within our database. We limit access to this information to those employees who need access to perform their job function.
If you have any questions about the security of our website, please contact us.
Email Marketing Policies
Strict adherence to CAN-SPAM Act of 2003
Just like you, we hate spam. We have never sent spam or junk however, if you willingly provide Via Experiencias with your contact information / email address on our Site, we will send notices from time to time to your inbox based on the type of form you used to submit your Personal Information. This permission is expressed in our Consent Checkbox and specific terms and conditions below.
Newsletter
Via Experiencias sends regular newsletters to all Users and Providers that subscribe through our website or other online email marketing signup forms. These newsletters were created to ensure we provide the best possible service to our community. Subscribing to our newsletter also automatically puts you on our regular mailing list, which shares intermittent updates (i.e. contests) on company-wide announcements to our community. All our newsletter subscribers Personal Information is collected and stored in the Licasoft email marketing platform. We never share our subscriber lists with third parties or outside entities, so all subscriber Personal Information is kept confidential to our internal team.
If you would like to unsubscribe to our newsletter, click here.
If you would like to subscribe to our newsletter, you can do so here.
MyVia Experiencias
Via Experiencias sends independent email notifications to Via Experiencias users once they have voluntarily created an account and consented to our Via Experiencias Terms of Service. These notifications are sent at various intervals and help Via Experiencias users navigate their account, learn about important updates and opportunities, and get the most out of the tool.
Additionally, all email addresses associated with a MyVia Experiencias account are automatically added to our mailing list, which shares intermittent updates (i.e. contests) on company-wide announcements to our community.
To unsubscribe to all MyVia Experiencias email notifications, click on the unsubscribe link in the footer of any email or contact the MyVia Experiencias team.
Via Experiencias Contests
Via Experiencias sends individualized electronic notifications to entrants of any contest hosted on Via Experiencias .com at various times throughout the year. Each contest on our Site has a unique set of terms and conditions that all entrants should review prior to giving consent and submitting an entry. The email addresses of all entrants are automatically added to our Newsletter subscriber list, which means their Personal Information is shared and stored in the Mailchimp email marketing platform. Entering a Via Experiencias contest also automatically puts you on our regular mailing list, which shares intermittent updates (i.e. contests) on company-wide announcements to our community. We never share our subscriber lists with third parties or outside entities, unless specified clearly in the terms and conditions of the contest, so all subscriber Personal Information is kept confidential to our internal team.
If you would like to unsubscribe from Via Experiencias ’s subscriber list, you can do so by clicking on the unsubscribe link in any email campaign, or click here.
Program Reviews & Alumni Interviews
The email addresses of all Users that submit Program Reviews or Alumni Interviews on our Site are automatically added to our mailing list, which shares intermittent updates (i.e. contests) on company-wide announcements to our community. These subscriber lists are shared and stored in our Mailchimp account. We never share our subscriber lists with third parties or outside entities, so all reviewer and interviewer email addresses are kept confidential to our internal team.
If you would like to unsubscribe from Via Experiencias ’s subscriber list, you can do so by clicking on the unsubscribe link in any email campaign, or click here.
To view our full review policy, please click here.
Provider Inquiry Forms
When Users voluntarily submit a Provider Inquiry Form on our Site, Via Experiencias shares the content of the Inquiry Form with the associated Provider, so they can contact the User at their discretion to answer questions and share more information. Via Experiencias does not guarantee a response or any outcome from each inquiry submission. Via Experiencias is not liable or responsible for any communications between Providers and You following the submission of a Provider Inquiry Form on our Site. If Users wish to stop receiving email communication from the Provider, Users must contact the Provider directly to be removed from their contact list. Submitting a Provider Inquiry Form on Via Experiencias also automatically adds inquirers to our mailing list, which shares intermittent updates (i.e. contests) on company-wide announcements to our community.
If you would like to unsubscribe from Via Experiencias ’s subscriber list, you can do so by clicking on the unsubscribe link in any email campaign, or click here.
To have your Personal Information submitted through a Provider Inquiry Form removed from our database, please contact info@viaexperiencias.es
Online Advisor Inquiries
If you voluntarily submit an Online Advisor Inquiry on our Site, you’ll receive periodic notifications related to the submission of the form. By submitting an Online Advisor Form through our Site, you consent to be contacted by the Via Experiencias .com Online Advisors in order to receive customized program matches and advice, as well as by any Providers we deem “matched” to your program interests to answer your questions. You can unsubscribe from any email sent by our Online Advisor tool by clicking on the unsubscribe link in the footer or replying to the Online Advisor assigned to you directly to request they stop all communications. After your contact information has been shared with the Provider, you must contact the Provider directly to withdraw your consent and request to have your Personal Information forgotten or removed from their contact lists. Via Experiencias is not liable or responsible for any communications between Providers and You following the submission of an Online Advisor
Inquiry on our Site.
If you wish to delete your Personal Information collected through an Online Advisor Form from our database or withdraw your consent, please contact info@viaexperiencias.es
Contact Us Form
Users can voluntarily contact the Via Experiencias team for any reason through our Contact Us Form. When you submit a Contact Us inquiry on our Site, the content of your inquiry will be shared with relevant Via Experiencias team members directly so they can follow up with you to provide detailed information and answer your questions. To stop receiving emails resulting from your form submission, please inform the team member who contacts you directly.
Video & Image Submission Policies
License
When submitting videos and images to Via Experiencias , you grant us and any Via Experiencias owned website without any compensation of any kind to you or others, the right and license to use, copy, distribute, display, publish, perform, sell, sublicense, modify, edit, adapt, translate, transmit, created derivative works from, and otherwise exploit all Images and Videos in any form, medium or technology that we elect, whether now or in the future. Without limiting the foregoing, you agree that, without further approval from you, we may exercise the rights you grant us herein for any and all purposes we deem appropriate, including, without limitation, for the promotion, marketing, and publicizing of our services and products. The right and license you grant us is perpetual, irrevocable, royalty-free, unrestricted, and worldwide.
By voluntarily submitting images and video to Via Experiencias through any form, contest, or tool, you affirm, represent and warrant to us:
• You are at least 16 years old.
• All User Information submitted is true and accurate.
• You are not impersonating any person or falsely stated or misrepresented your affiliation with a person or entity.
• You own or have all necessary licenses, rights, consents, and permissions to use and submit to us the Images and User Information and to authorize us to use the Images and User Information as expressed in these Terms and Conditions.
• Your agreement to these Terms and Conditions does not in any way conflict with any existing legal agreement or commitment on your part to any third party.
• Your images and User Information do not embody, reflected or reveal any confidential information and that we are not obligated to treat them as confidential.
Miscellaneous Policies
These Terms and Conditions and any other legal notices published by Via Experiencias on the Site, shall constitute the entire agreement between you and Via Experiencias concerning the Site, your use of Via Experiencias , and consumption of any content. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any one provision set forth in these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and Via Experiencias ’s failure to assert or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
External Links
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of other websites or location or its contents. We have no control over, do not review, and cannot be responsible for these external websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these third party websites. Via Experiencias is not liable or responsible for any communications that result from your visit to these external websites.
Indemnification
You agree to indemnify and hold harmless Via Experiencias and its principals, shareholders, agents, officers, directors, consultants, and employees from or against third-party claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses arising from or relating to any third-party claim, suit, action or proceeding arising out of the breach of Via Experiencias ’s representations and warranties contained herein.
Changes to this Privacy Policy
Via Experiencias reserves the right to change, modify, add, or remove portions of this Policy at any time. You should visit this page from time to time to review the current Privacy Policy and Terms & Conditions, because all of the content on this page is binding when you become a User of Via Experiencias .
If you object to any such changes or any of the policies outlined above, you may cease using our Site. Continued use of Via Experiencias following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
If you have any questions about these Terms & Conditions, please contact info@viaexperiencias.es